Over the years, Facebook has been engaging in platform wars wherein they eagerly set forth features to attract more users. They even had to upgrade their monetary incentives to pull more creators to ...

Talk show queen Oprah Winfrey will be doing her first-ever live chat with social media website Facebook on Thursday, Sept 8. / Source: Reuters Talk show queen Oprah Winfrey will be doing her ...

Facebook has announced a lot of new features during this past week. Now, the company is unveiling the latest patch of updates on its efforts to build a better platform for creators and communities.

Queenie Wong was a senior writer for CNET News, focusing on social media companies including Facebook's parent company Meta, Twitter and TikTok. Before joining CNET, she worked for The Mercury News in ...

Live chat for ecommerce has been around for a while and it has been used mostly by customers to ask questions about the product or service being offered or for after sales and support. Still, ...

It's here! The day investors and fans have been looking forward to for what seems like years. As of this morning, social-networking giant Facebook (NAS: FB) is officially changing hands on public ...

Facebook is making it easier for businesses to leverage its Messenger service on their own websites. The company in November 2017 first launched a new customer chat plugin that allowed customers to ...