Please send your questions to Miss Manners at her website, www.missmanners.com; to her email, [email protected]; ...

If you're still unable to find who to address it to, you can use a generalized salutation. Here are some acceptable cover ...

Though it may seem outdated, a professionally written business letter can make all the difference in landing a deal, building relationships with potential clients or successfully navigating a dispute.

Start by addressing the letter to a specific person. A personalized greeting shows that you've done your homework and are genuinely interested in the position. Avoid generic salutations like 'To ...