ORLANDO, Fla.--(BUSINESS WIRE)--ENGAGE 2024--Verint ® (NASDAQ: VRNT), The CX Automation Company™, today announced the launch of the Verint Knowledge Automation Bot, a new addition to Verint’s ...

MIDDLETON, Massachusetts, Feb. 9, 2021 /PRNewswire/ -- Quadrant Knowledge Solutions announced today that it has named Radware (Nasdaq: RDWR) the 2020 technology leader in the SPARK Matrix analysis of ...

This year may see knowledge management more directly intersect with law firms’ growing adoption of artificial intelligence, ...

ORLANDO, Fla. --- AI-powered bots are delivering numerous benefits for contact centers and their agents, Dan Bodner, chairman and CEO of Verint, told the audience at the opening general session of his ...

Knowledge management has been around for decades. The promise of AI innovation in knowledge management lingered on the fringes for years — the application of AI was just outside of possible and not ...

According to Thales' 2024 Imperva Bad Bot Report, bots now comprise almost half of all global internet traffic. Bots can be used to automate a wide range of activities, including monitoring website ...

Today's C-suite priorities are multiple and often conflicting. When Deloitte researchers asked more than 1,300 executives to choose what they're focusing on among 10 core business priorities in June ...

Technology and communication are pivotal in formal knowledge management processes. Despite broad definitions, knowledge management essentially means the systems and processes used by companies to ...

With the Verint Knowledge Automation Bot, contact center agents no longer need to spend valuable time searching for the right answers to customer questions while the customer is on hold. Instead, the ...