HP to begin charging for firmware updates and service packs for servers HP server customers are about to get an unwelcome surprise when they need to update firmware or apply a service pack.

HP returned our message with new information not yet available on Amazon. The warranty remains at 5-years but the endurance extended even more than we first reported.

If you own a cat and an HP computer, you might want to keep the cat away from the PC. A new story claims that HP would not repair a HP Elitebook notebook for a customer due to finding cat hair inside.

HP has formalised its recent move to lock firmware upgrades to customers holding current warranties, confirming that the new rules will apply to all enterprise equipment from this day forward ...

From 19 February, HP will limit firmware updates to customers under warranty and Care Pack Service clients. HP says the move will put the company in line with the best practices of the industry.

I've got a 2 year old HP P2015d laser printer. I love the duplexing. After 2 years the paper jams when attempting to duplex. One sided printing still works well. A replacement costs $325. Is a ...

HP Networking said its new Lifetime Warranty 2.0 program offers free, around-the-clock technical support services similar to those Cisco customers pay "millions" for through Cisco SmartNet contracts.