John M. Shields, an assistant attorney general in the Suffolk Regional Office, writes: Enabling emergency personnel to conduct their vital responsibilities inevitably increases the risk of harm to ...

Hialeah is facing a crisis at its 911 emergency call center. Five years ago, 26 employees left, including 16 teleoperators, and the center hasn’t recovered. The vacancies represent 15% of the labor ...

TYLER, Texas (KLTV) - If the lights go out and cell service goes down during severe weather or any emergency, staying connected to friends, family, or first responders is important. When other devices ...

HOUSTON, Tx. -- A former 911 operator is accused of hanging up on emergency calls. Our sister station KTRK in Houston, Texas, went looking for Crenshanda Williams Wednesday afternoon. The former ...

People in crisis are reaching 911 operators with more ease a year after an investigation by The Atlanta Journal-Constitution found significant delays for thousands of emergency calls across metro ...

More than 500,000 square miles of land currently unreached by cell towers could soon have access to critical emergency alerts through Starlink satellites. T-Mobile partnered with SpaceX to deliver a ...

Five minutes, 10 minutes, even upwards of 18 minutes — that’s how long some Hoosiers said they’ve recently waited on hold before getting through to a 911 operator. Now, state lawmakers are taking ...

GULFPORT, Miss. (WLOX) - Ham Radio Operators conducted several simulations Saturday to test equipment and capabilities in counties across Mississippi. Using state and local authorities’ emergency ...