Dynamics 365 Customer Insights Introduced this past spring, Dynamics 365 Customer Insights helps companies maximize customer value with a prebuilt and customized customer data platform (CDP ...

With over 400,000 residential and commercial customers, AEP Energy is using Microsoft Dynamics 365 Customer Insights to empower its marketing, sales and customer service professionals to gain a ...

Microsoft Dynamics 365 is filled with a wide range of AI features in virtually all of its modules, from Sales and Service to Project Operations and Customer Insights. For example, in the Customer ...

Avoiding pitfalls, ensuring success in Dynamics 365 Customer Engagement implementation By Taryn Engelbrecht, Solutions Architect, The CRM Team Issued by The CRM TeamJohannesburg, 04 Feb 2025 Visit our ...