Technology alone can’t help colleges and universities elevate learning experiences. IT leaders must implement solutions strategically as part of their digital transformation roadmap and understand how ...

Companies across industries have been working on digital transformation for many years. The success rates of these initiatives have varied, and the results overall have been mixed. Manufacturers have ...

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...

What’s your conversational experience maturity level? In today’s hyperconnected and competitive world, brands that excel in conversational customer experiences (CX) – real-time two-way interactions ...

Besides being all the rage in the industry, digital transformation is a key component to the strategy of forward-leaning hospitals and health systems today. It aligns healthcare organizations with its ...

Leeron is a New York-based writer who specializes in covering technology for small and mid-sized businesses. Her work has been featured in publications including Bankrate, Quartz, the Village Voice, ...