How to automate customer service: The ultimate guide

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...
SiliconANGLE

Deloitte delivers Quartz AI solutions for logistics and retail customer service

Technology consultancy Deloitte Touche Tohmatsu Ltd. is beefing up its artificial intelligence capabilities with the launch of two services aimed at very specific industry sectors — logistics and ...
AZ Central

Stream Logistics brings customer-service focus to freight

The business of hauling products from one location to another seems like a simple model. But the unreliable service and poor customer relations that can plague the logistics industry show the task isn ...
Business Wire

MGM Bosco Logistics Transforms Warehousing Capabilities and Improves Customer Service With Blue Yonder

JAKARTA, Indonesia & SCOTTSDALE, Ariz.--(BUSINESS WIRE)--MGM Bosco Logistics, a leader in cold chain logistics, has deployed Blue Yonder Warehouse Management solution to support a more efficient and ...
Logistics Management

How Fast is Fast Enough: Meeting E-commerce Customer Expectations

36th Annual State of Logistics Report: Navigating uncertainty amid rising costs and global disruptions The 36th Annual State of Logistics (SoL) Report highlights a logistics market tested by economic ...
Forbes

Beyond The Quote: Uncovering The True Total Cost Of Engaging A Logistics Service

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In the dynamic world of logistics, businesses seeking cost-effective supply chain solutions ...