“Speak to a representative..” Pause. “No, speak to a representative.” “I’m sorry, I couldn’t hear you. Can you repeat that?” “SPEAK. TO. A. REPRESENTATIVE.” Getting in touch with customer service ...
If your satisfaction with your bank has gone down lately, you may be in the majority. The latest J.D. Power customer satisfaction study of U.S. banks shows consumer trust in retail banks has declined ...
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