Sephora employees are just trying to do their jobs. But if you've walked into a store in hopes of just grabbing your items and checking out, sometimes, you just don't want someone to ask you if they ...

I’m crossing my unmanicured fingers that this idea catches on in U.S. beauty stores — color-coded shopping baskets that indicate if you need assistance or want to be left alone. At some of its ...

Shoppers have taken to social media to praise beauty giant Sephora for introducing colour-coded baskets in European stores, so that customers with social anxiety can browse without being approached by ...