With busy season in the rear-view mirror, it's a natural time to think about your firm's goals and any big changes you need to make. However, a lack of partner alignment and accountability can get in ...

High-maintenance clients test your patience, push your boundaries and consume more resources than anyone else you work with. They demand immediate responses, request countless revisions and question ...

Many firms try to develop innovative services based on their and their staff's abilities, the available technology and what they think their clients would need. They then expend efforts to "sell" ...