“Instead of giving a list of URLs that the user can access — which requires more work for the user — we can answer the question they asked.” Bruno Fávero, Aos Fato’s director of innovation, said that ...

Digital travel platform Agoda has introduced the Booking Form Bot, an AI-powered chatbot designed to answer travelers' ...

Ever have questions about a product you see at Amazon that aren't addressed or easily found in the description or customer reviews? Well, now Amazon is tapping into AI to try to respond to your ...

Asia travel platform Agoda has rolled out the Booking Form Bot, an AI-powered chatbot for travellers’ booking-related ...

A new AI chatbot is helping residents find answers to various questions about Arlington County government operations, elections and more. It — or perhaps “she”? — can be accessed on the bottom right ...