Emergency call handlers at Greater Manchester Police are being recognised during International Control Room Week ...

Dorset Police celebrates its contact management team during International Control Room Week, highlighting 999 call handling, ...

A four-year-old girl whose parents had taught her to call 999 in an emergency was able to seek help when her mum collapsed at home. The brave child dialled 999 when her mum lost consciousness at their ...

A four-year-old called 999 after her mum collapsed due to pregnancy complications at their Cotswolds home. The brave child, ...

Thames Valley Police handle more than 3,000 calls a day and you’d expect people to only call if it’s a real emergency. But ...

A man repeatedly called 999 and screamed abuse at call handlers over a three-hour period. On Sunday, October 19, call ...

Devout Christian Joy Hewer - ‘who hurt no one’ - sexually assaulted and stabbed six times before her Walthamstow flat torched ...

Civilian staff in the Met Police are due to take strike action on 5 November - one of the busiest days of the year for the ...

Dyfed-Powys Police has been named the fastest force in the UK for answering 999 calls. Between January and August 2025, the Force Communication Centre (FCC) was the quickest to respond to emergencies ...

A MAN  has been arrested on suspicion of being verbally abusive during phone calls to Cheshire Police and North West Ambulance Service.

Dyfed-Powys Police leads UK for fastest 999 response, answering calls in an average of 4.33 seconds in September 2025.