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AI, Microsoft and Salesforce
Microsoft launches AI agents, deepening rivalry with Salesforce
The AI tools, some acting autonomously and others in concert with a worker, can complete tasks like researching and sorting through sales leads or updating a customer support ticket after a phone call.
Microsoft unveils new autonomous AI agents in advance of competing Salesforce rollout
Microsoft, under CEO Satya Nadella, is adding new AI capabilities including AI agents that can complete tasks and oversee business processes autonomously.
Microsoft to roll out new autonomous AI agents next month, fending off challenge from Salesforce
Microsoft will allow businesses to start making their own autonomous artificial intelligence agents starting next month, taking the fight back to Salesforce, which introduced its own configurable agentic AI tools in September.
2h
Microsoft’s new AI agents set to shake up enterprise software, sparking new battle with Salesforce
Microsoft launches autonomous AI agents for Dynamics 365, challenging Salesforce's Agentforce in the race to dominate enterprise AI and reshape the future of work.
Nextgov
3h
Salesforce launches new top secret cloud environment
The software company said it is the first provider to deliver a true commercial cloud that has received Top Secret ...
10h
Salesforce, Blue Shield CA will partner to create an all-AI healthcare approval system
Salesforce and Blue Shield of California have co-created an AI system they say will not automatically deny care claims for ...
4d
on MSN
Salesforce CEO Marc Benioff blasts rival Microsoft’s ‘disappointing’ Copilot: ‘It just doesn’t work’
Salesforce CEO Marc Benioff is no fan of Microsoft’s AI tool, Copilot, and he’s not staying quiet about it. While Microsoft ...
6d
How Salesforce Stepped Up To The Plate For One Employee
When Brooke Eby was diagnosed with amyotrophic lateral sclerosis (ALS), Salesforce surprised her with an outpouring of ...
2d
Sales4orce"R"Us Goes Beyond Traditional Coaching to Help Build Thriving Salesforce Careers
With an individual-centered approach, Sales4orce helps folks transform their inner potential into winning Salesforce Careers, ...
Fierce Healthcare
5h
HLTH24: Blue Shield of California, Salesforce join forces to streamline prior authorization
Blue Shield of California and Salesforce are teaming up to simplify and streamline the prior authorization experience. | LAS ...
2h
Former Salesforce execs launch consultancy specialising in data and marketing
Three former Salesforce executives have joined forces to launch a new consulting agency specialising in data and marketing, ...
Diginomica
12h
LinkedIn enhances advertising capabilities, Salesforce reaps the rewards
LinkedIn is expanding Accelerate’s capabilities by allowing marketers to include a video or document ad, such as an ebook, a ...
8h
Salesforce Cuts Wait Times In Healthcare, New Collaboration Transforms Prior Authorizations
Salesforce and Blue Shield of California team up to provide near-instant prior authorization, improving healthcare efficiency ...
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Microsoft
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